Terms of Use
Last updated on 10th November 2024
By accessing wap2b, a service provided by Octet Logic, you are agreeing to the following Terms of use. Please read them carefully before using our platform.
1. Acceptance of Terms
By using or accessing any of the services provided via wap2b, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, do not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using the services, you confirm that you are 18 years or older and have the legal capacity to enter into a binding contract.
3. Services Provided
Octet Logic offers businesses access to wap2b, a platform that integrates with WhatsApp Business API to provide messaging services such as:
- Customer support
- Marketing messages
- Order status updates
- Notifications
- Customer communications
4. Account Registration
To access our services, you must create an account. During registration, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Prohibited Use
You agree not to use our services for any unlawful or unauthorized purpose. Specifically, you agree not to:
- Send unsolicited marketing messages or spam.
- Use the platform for fraudulent, illegal, or harmful activities.
- Violate any applicable laws or regulations.
- Use any automated systems or bots to access our platform.
6. User Data and Privacy
We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy [Link to Privacy Policy] for details on how we collect, use, and protect your data.
7. Content Ownership
- User Content: You retain ownership of the content (messages, images, etc.) that you upload or send via our services. However, by using our services, you grant Octet Logic a worldwide, non-exclusive, royalty-free license to use, store, and display such content solely for the purpose of providing our services.
- Service Content: All content, technology, and software related to our platform are the property of Octet Logic or its licensors. You are granted a limited, nonexclusive license to use the services for business purposes, subject to compliance with these Terms of Use.
8. Data Security
We take reasonable steps to protect your data from unauthorized access, loss, or theft. However, you acknowledge that no security system is completely secure, and we cannot guarantee the security of your data.
9. Third-Party Services
Our services may contain links to third-party websites or services, including WhatsApp, Meta Platforms, and Twilio. We are not responsible for the content, privacy practices, or policies of these third-party services.
10. Service Interruptions
While we strive to provide continuous service, Octet Logic does not guarantee that the service will be uninterrupted or error-free. We reserve the right to suspend or discontinue any service at any time without notice.
11. Limitation of Liability
In no event shall Octet Logic or its partners, affiliates, or employees be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, arising from or related to the use or inability to use the services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Octet Logic and its affiliates, employees, and partners from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the services or violation of these Terms of Use.
13. Modifications
We may update or modify these Terms of Use from time to time. Any changes will be effective immediately upon posting the updated Terms of Use on our website. Your continued use of our services after any changes signifies your acceptance of the modified Terms.
14. Termination
We may suspend or terminate your access to our services if you violate these Terms of Use. Upon termination, all licenses and rights granted to you under these terms will cease, and you must immediately stop using our services.
15. Payment Gateways
Our services may include access to paid features, subscriptions, or transactions that require payment. By using these features, you agree to the following terms regarding payment processing
Payment Processing
Payments for our services are processed through third-party payment gateways such as Razorpay, PayPal, or other service providers integrated with our platform. These third-party services handle your payment details and processing securely, and you agree to their respective terms of service and privacy policies.
No Storage of Payment Details
We do not store your credit card or any other payment instrument information on our servers or databases. All payment details are processed directly by the third-party payment gateways, which comply with the highest security standards and industry best practices, including encryption and compliance with PCI DSS (Payment Card Industry Data Security Standard).
Billing Information
You must provide accurate and complete billing information, including payment method details, in order to complete a transaction. You authorize us to charge your payment method for the fees associated with your use of our services.
Payment Disputes
Any billing disputes should be directed to the payment gateway provider. We do not handle or resolve payment disputes or issues arising from transactions with these thirdparty providers.
Refunds
Refunds, if applicable, will be processed according to the payment gateway’s refund policy. Please refer to their terms and conditions for further details.
By proceeding with payments, you consent to the collection and processing of payment information by the third-party payment gateways in accordance with their respective privacy policies and security measures.
16. Governing Law
These Terms of use shall be governed by and construed in accordance with the laws ofIndia, specifically the laws ofTelangana State and Hyderabad, without regard to its conflict of law principles.
18. Contact Information
For questions or concerns regarding these Terms of use, please contact us at support at octetlogictech.com
