Terms of Use
Last updated on 17th September 2025
By accessing Wap2b, a service provided by Octet Logic, you are agreeing to the following Terms of Use. Please read them carefully before using our platform.
1. Acceptance of Terms
By using or accessing any of the services provided via Wap2b, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using the services, you confirm that you are 18 years or older and have the legal capacity to enter into a binding contract.
3. Services Provided
Octet Logic offers businesses access to Wap2b, a platform that integrates your business with the WhatsApp Business API and Instagram Professional accounts (Business or Creator), both offered by Meta, to provide messaging and automation services such as:
- Customer support
- Marketing and promotional messages
- Order status updates
- Notifications
- Inbox management and customer communications
- AI-powered automation and lead filtering
4. Account Registration
To access our services, you must create an account. During registration, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Prohibited Use
You agree not to use our services for any unlawful or unauthorized purpose, including:
- Sending unsolicited marketing messages or spam
- Engaging in fraudulent, illegal, or harmful activities
- Violating any applicable laws or regulations
- Using automated bots or scripts to abuse the platform
6. User Data and Privacy
We respect your privacy and are committed to protecting your data. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
7. Content Ownership
- User Content: You retain ownership of the content you upload or send via our services. By using the services, you grant Octet Logic a limited license to process and display such content solely to provide the services.
- Service Content: All content, technology, and software related to our platform are the property of Octet Logic or its licensors. You are granted a limited, non-exclusive license to use the services for business purposes, subject to compliance with these Terms.
8. Data Security
We take reasonable steps to protect your data from unauthorized access, loss, or theft. However, you acknowledge that no system is completely secure and we cannot guarantee absolute protection.
9. Third-Party Services
Our services may connect with third-party platforms including WhatsApp and Instagram (offered by Meta) or payment gateway providers. We are not responsible for the content, privacy practices, or policies of these third parties.
10. Service Interruptions
While we strive to provide continuous service, Octet Logic does not guarantee that the service will be uninterrupted or error-free. We may suspend or discontinue services at any time without prior notice.
11. Limitation of Liability
In no event shall Octet Logic or its partners, affiliates, or employees be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data, arising from or related to the use of our services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Octet Logic, its affiliates, employees, and partners from any claims or damages resulting from your use of the services or violation of these Terms of Use.
13. Modifications
We may update or modify these Terms of Use at any time. Changes take effect immediately upon posting on our website. Continued use of the services indicates acceptance of the revised Terms.
14. Termination
We may suspend or terminate your access if you violate these Terms. Upon termination, all rights and licenses granted to you under these Terms will immediately cease.
15. Payment Gateways
Our services may include access to paid features or subscriptions. Payments are processed securely by third-party gateways (e.g., Razorpay, PayPal). We do not store your payment details. Refunds and disputes are governed by the respective provider’s policies.
16. Governing Law
These terms are governed by the laws of the Republic of India, specifically the State of Telangana and the City of Hyderabad, without regard to conflict-of-law principles.
17. Contact Information
For questions about these Terms of Use, please contact us at support@octetlogictech.com.
