Privacy Policy
Last updated on 17th September 2025
Disclaimer: Wap2b is an independent technology provider. We integrate your business with the WhatsApp Business API and Instagram Professional accounts (Business or Creator), both offered by Meta, to enable messaging, customer engagement, inbox management, and publishing features. Wap2b is not owned, operated, or endorsed by Meta.
Welcome to Octet Logic (“Company”, “we”, “us”, or “our”), the provider of Wap2b. We respect your privacy and are committed to protecting the personal data of users (“User”, “you”, or “your”) when you use Wap2b with the WhatsApp Business API and Instagram Professional accounts (Business or Creator), both offered by Meta. This Privacy Policy explains how we collect, use, and protect your data when you use these services through Wap2b.
1. Data We Collect
1.1) Personal Data
- - Identity Information: Name, WhatsApp number, Instagram username, email address, and other identifiers you provide.
- - User Messages and Content: Messages, attachments, and comments you exchange via the WhatsApp Business API or Instagram Professional accounts through Wap2b.
1.2) Technical and Usage Data
- - Device type, operating system, and browser information.
- - Service logs, IP address, timestamps of use, and clickstream.
1.3) Instagram Publishing Data
- - Captions, hashtags, and media details when you schedule or post.
- - Scheduled publish times and related identifiers.
1.4) Cookies and Tracking
We may use cookies to manage sessions, improve experience, and analyze traffic on the Wap2b portal.
2. How We Use Your Data
- - Service Delivery: Provide messaging, AI inbox filtering, and post publishing using the WhatsApp Business API and Instagram Professional accounts.
- - Customer Support: Assist with questions and resolve issues.
- - Improvement: Analyze usage to enhance our services and AI accuracy.
- - Compliance: Meet legal and regulatory obligations.
3. Data Sharing
3.1) With WhatsApp and Instagram (offered by Meta)
To deliver services, we work with the WhatsApp Business API and Instagram Professional accounts, both offered by Meta. Your data is processed only as needed to enable messaging and publishing that you initiate.
3.2) Third-Party Service Providers
We may use trusted providers for hosting, analytics, and customer support. These providers are contractually required to protect your data and act on our instructions.
3.3) Legal Needs
We may disclose information if required by law, court order, or to protect our rights, property, or the safety of users.
4. Data Security
- - Encryption during transfer and storage where applicable.
- - Role-based access controls and principle of least privilege.
- - Regular monitoring, logging, and audits.
While we take reasonable steps to safeguard data, no system is 100% secure. If a data incident occurs, we will act promptly and notify affected users as required by law.
5. Data Retention
We keep data only as long as needed for services or legal obligations, then securely delete or anonymize it.
6. International Transfers
If your data is transferred internationally, we apply appropriate legal safeguards (e.g., standard contractual clauses) to protect it.
7. Your Rights
- - Access, correction, or deletion of your data.
- - Object to certain processing where permitted by law.
- - Request a copy of your data for transfer (portability).
Contact us at support@octetlogictech.com to exercise these rights.
8. Children’s Privacy
Our services are intended for businesses and are not designed for individuals under 18. If we learn that we have collected data from minors without proper consent, we will delete it.
9. Updates to this Policy
We may update this Privacy Policy. Significant updates will be shared by email or shown in the Wap2b portal.
10. Contact Us
For questions, contact us at support@octetlogictech.com.
