WhatsApp and Instagram Features for Every Industry
Trusted Worldwide
Our platform is trusted by businesses across North America, Europe, Asia, and the Middle East. With localized support and scalable API solutions, Wap2b empowers you to connect with customers in over 100 countries.
WhatsApp Business Messaging
Send order confirmations, shipping updates, appointment reminders, and promotional broadcasts directly via WhatsApp Business API. Automate responses, manage templates, and handle high-volume conversations from a single dashboard.
Instagram Comment Moderation
Automatically filter spam, hate speech, and toxic comments from your Instagram posts and reels. w2Shield monitors every comment and DM in real time, keeping your brand's public presence clean and professional — 24/7.
AI-Powered Agents
Deploy intelligent AI agents across both platforms. w2Shield moderates and replies on Instagram. Commerce Agent handles product inquiries and closes sales — all trained on your business data.
Instagram DM Auto-Replies
Inbox AI reads every DM and comment, filters the noise, and responds to genuine customers with context-aware replies. Turn Instagram engagement into conversations — and conversations into customers.
Developer API
Integrate WhatsApp and Instagram messaging into your own systems using Wap2b's API. Manage high volumes of messages, automate workflows, and build custom integrations across both channels effortlessly.
Industry Use Cases
Retail
Allows customers to inquire about products, check inventory, and receive updates. Share product images, videos, and promotions, enhancing customer engagement and loyalty.
Fashion & Apparel
Share product recommendations, updates on collections, and exclusive offers. Use multimedia to engage customers, improving their shopping experience and loyalty.
Consumer Electronics
Provide customer support, share product advice, and offer updates on repairs. Send product tutorials and guides to enhance customer satisfaction and retention.
E-commerce
Offer customer support, resolve order issues, and send shipment updates. Share promotions, product images, and personalized recommendations to boost sales and improve customer loyalty.
Food & Beverage
Simplifies reservations, orders, and menu inquiries. Send promotions and delivery updates. Gather feedback via WhatsApp, increasing customer satisfaction and repeat visits.
Travel & Tourism
Provide booking confirmations, updates, and itinerary changes. Promote last-minute deals and stay connected with travelers for real-time support, enhancing satisfaction.
Event Management
Manage event logistics, send reminders, and coordinate with clients. Provide real-time updates to streamline planning and improve client experience.
Leisure & Recreation
Manage memberships, send class reminders, and promote activities. Use WhatsApp to engage members with updates and keep them informed, improving retention.
Healthcare
Facilitates appointment booking, inquiries, and prescription orders. Send reminders and health tips, improving patient experience and loyalty.
Personal Care
Manage appointments, send reminders, and promote services. Share tips and photos, offering a personalized experience that builds loyalty and increases bookings.
Childcare Services
Communicate schedules, updates, and emergencies with parents. Offer a personalized experience with real-time updates, creating trust and stronger client relationships.
Pet Care
Manage appointments, share pet care updates, and send reminders. Share photos and tips, ensuring pet owners feel engaged and cared for.
Home Services
Handle bookings, inquiries, and service updates. Improve customer satisfaction with quick responses and appointment management, reducing no-shows and missed appointments.
Financial Services
Handle account inquiries, send updates, and provide customer support. Ensure secure, real-time communication for better client relationships and service efficiency.
Legal Services
Manage client inquiries, share documents, and provide case updates. WhatsApp ensures secure, real-time communication, improving client trust and satisfaction.
Real Estate
Handle inquiries, schedule viewings, and send property photos or videos. Provide personalized communication that builds trust and increases conversion rates.
Public Services
Provide service updates, handle inquiries, and send reminders. Use WhatsApp to enhance transparency and improve citizen satisfaction.
Transportation
Provide booking confirmations, ride updates, and support. Share real-time schedules and reminders, improving customer satisfaction and service reliability.
Logistics & Delivery
Send real-time delivery updates, tracking info, and confirmations. Handle inquiries and issues quickly, enhancing customer satisfaction and trust.
Automotive
Manage service appointments, inquiries, and vehicle updates. Share offers and promotional material to improve customer experience and retention.
Telecommunications
Offer real-time customer support, send service updates, and automate responses to common inquiries. Reduce costs and improve customer service with efficient communication.
Education
Share schedules, assignments, and announcements instantly. Teachers can provide feedback and stay connected with students and parents, improving engagement and communication.
Entertainment
Send updates on new releases, events, and promotions. Share multimedia content like trailers or exclusive behind-the-scenes footage to keep audiences engaged and boost attendance.
Media & Publishing
Send breaking news alerts, share articles, and promote subscriptions. Engage readers with multimedia content and build a more responsive customer base.
Arts & Culture
Promote events, send ticket confirmations, and share multimedia content like virtual tours. Improve engagement and attendance by offering a direct, personal line of communication.
