wap2b

Choose a Subscription plan that fits your needs

Flexible options designed to suit every stage of your journey, with subscription charges paid during sender registration with WhatsApp.
BASIC

30 Days validity. Pay as you go with no long-term commitments.

₹599.00

10k messaging credits included.

  • Support through Tickets
  • Upto 6000 Templates*
  • Unlimited Conversations**
  • Unlimited Messages
  • Unlimited Media
  • 2k Contacts
  • 20 Contact Groups
  • 40 Contact Sub Groups
  • 2 Human Agent Licences
  • 1 Phone Number***
  • ₹0.05/message after 10k messages
WhatsApp conversations charges apply additionally.
ESSENTIAL

180 Days validity. Get additional messaging quota of 10k.

₹3594.00

40k messaging credits included.

  • Support through Tickets
  • Upto 6000 Templates*
  • Unlimited Conversations**
  • Unlimited Messages
  • Unlimited Media
  • 10k Contacts
  • 40 Contact Groups
  • 80 Contact Sub Groups
  • 4 Human Agent Licences
  • 3 Phone Numbers***
  • ₹0.05/message after 40k messages
WhatsApp conversations charges apply additionally.
PREMIUM

365 Days validity. Get additional messaging quota of 30k.

₹7188.00

100k messaging credits included.

  • Support through Tickets
  • Upto 6000 Templates*
  • Unlimited Conversations**
  • Unlimited Messages
  • Unlimited Media
  • 30k Contacts
  • 80 Contact Groups
  • 160 Contact Sub Groups
  • 8 Human Agent Licences
  • 5 Phone Numbers***
  • ₹0.05/message after 100k messages
WhatsApp conversations charges apply additionally.

Each extra sender is charged ₹399.00 | Each extra agent license is charged ₹599.00

*The number of templates a WhatsApp Business Account can create is determined by its parent business's status. If the parent business is unverified, each WhatsApp Business Account is limited to creating 250 templates. However, if the parent business is verified and at least one WhatsApp Business Account has a business phone number with an approved display name, each account can create up to 6,000 templates.
**A business phone number using Meta's WhatsApp Business API can generally send up to 250 business-initiated conversations within a 24-hour period. However, this limit may increase depending on the business's verification status and quality rating, allowing higher tiers to send potentially thousands of messages per day.
***The addition of business phone numbers is solely determined and approved by Meta based on your business portfolio and usage metrics.

WhatsApp Conversations Pricing

WhatsApp charges are based on 24-hour conversation windows rather than individual messages. The first 1000 conversations each calendar month are free, and charges beyond this will be billed directly by Meta to the payment method on file with your WhatsApp Business account. wap2b does not handle billing related to conversations and applies no markup on conversation pricing.

How Conversation based Pricing Works?

Businesses using the WhatsApp Business Platform are charged based on 24-hour conversation windows, with different rates for each conversation category and market. The Whatsapp Business platform includes four conversation categories: Marketing, Utility, Authentication, and Service. Businesses can initiate these conversations using template messages. Please note that Service conversations are initiated by users and typically involve resolving customer inquiries. Businesses can respond within the 24-hour customer service window.

Thousands

of agents can be added with each Subscription

Unlimited

broadcasts with each Subscription plan

Unlimited

messages, media and conversations

FAQs

We're here to answer all your questions.

wap2b is a platform that integrates the WhatsApp Business API, enabling businesses to communicate with their customers seamlessly, offering real-time updates, personalized interactions, and enhanced customer support.

wap2b is designed for businesses of all sizes and industries, from retail and healthcare to logistics and education, that want to streamline communication and enhance customer engagement.

Unlike the standard WhatsApp app, wap2b connects your business to the WhatsApp Business API, enabling advanced features like automation, team inboxes, bulk messaging, and integration with existing systems.

  • Seamless WhatsApp Business API integration.
  • Shared team inbox for collaborative support.
  • Automated responses for FAQs.
  • Utility and marketing message capabilities.
  • Mobile number verification via OTPs.

Yes, wap2b allows you to set up automated responses to frequently asked questions, saving time and ensuring quick replies.

wap2b enables personalized messaging, real-time updates, and efficient customer support, all of which contribute to better engagement and satisfaction.

Setting up wap2b involves:

  • Registering your business number.
  • Getting Meta approval for WhatsApp Business API.
  • Integrating wap2b with your existing systems.
  • Our team assists with each step to ensure a smooth setup.

Yes, wap2b supports API integration, allowing you to connect it with your CRM, ERP, or other software platforms for seamless operations.

No, wap2b is user-friendly and designed for businesses with minimal or no technical expertise. Our support team is available to assist if needed.

wap2b offers flexible pricing based on your business needs, such as the number of messages sent, features required, and user accounts. Contact us for a customized quote.

No, our pricing is transparent. Additional charges may apply if you exceed your messaging or user limits, but these will be outlined in your plan.

Yes, we offer a 7 days free trial so you can explore the features and determine if wap2b is right for your business.

wap2b can be used for

  • Sending real-time updates like order confirmations or appointment reminders.
  • Handling customer inquiries through a shared inbox.
  • Broadcasting promotions or event updates.
  • Streamlining appointment scheduling or booking confirmations.

Yes, wap2b is designed to manage high volumes of messages efficiently, thanks to its robust API integration and automation capabilities.

Absolutely. wap2b ensures end-to-end encryption, safeguarding sensitive information and complying with industry standards for secure communication.

Yes, a subscription is mandatory to access wap2b's services. This subscription covers the platform's core functionalities and ensures seamless integration and support, regardless of additional services like messaging recharge or AI agents.

The subscription includes access to:

  • wap2b platform and core features.
  • Shared team inbox for managing communications.
  • Regular updates and maintenance.
  • Basic customer support.

No, the subscription is essential to access the wap2b platform and utilize its services. Additional features like AI agents or messaging recharges are optional but require an active subscription.

The subscription cost depends on your business requirements, such as user count and messaging volume. You can choose to pay monthly, half-yearly, or yearly, with discounts available for longer-term plans.

An AI agent in wap2b is an intelligent virtual assistant powered by artificial intelligence. It is designed to handle customer queries, provide instant responses, and assist with common inquiries based on your business's FAQs and data.

An AI agent is more advanced than a traditional chatbot. While chatbots rely on predefined rules and scripts, AI agents use machine learning and natural language processing (NLP) to understand and respond dynamically to a broader range of customer queries, even those not explicitly pre-programmed.

wap2b's AI agent can:

  • Respond to frequently asked questions about your business, products, or services.
  • Handle queries in multiple languages.
  • Escalate complex issues to human agents.
  • Provide personalized responses based on customer data.

No, wap2b makes it simple to set up an AI agent. You can upload your business FAQs and relevant information through the platform, and the AI agent will be ready to assist customers.

Yes, the AI agent works collaboratively with human agents by handling routine queries and escalating complex or sensitive issues when needed, ensuring a seamless experience for customers.

Absolutely! You can configure the AI agent to align with your business needs by updating its knowledge base, defining response styles, and setting escalation protocols.

The AI agent uses machine learning to continually improve its accuracy. You can also manually update its knowledge base with the latest business information to keep responses relevant and precise.

Yes, wap2b allows businesses to enable AI agents to respond to frequently asked questions from customers, providing quick and accurate answers about your business.

You can enable an AI agent through the wap2b platform by configuring your business information, FAQs, and other relevant details.

There are three main types of WhatsApp applications:

  • WhatsApp (Personal): A basic messaging app for individual users.
  • WhatsApp (Business): A free app designed for small businesses to connect with customers.
  • WhatsApp Business API: A paid, advanced solution for medium to large enterprises requiring automation, integrations, and scalability.

With WhatsApp Business, businesses can link their account across multiple devices, supporting one phone and up to four additional devices for each WhatsApp number. This feature enables better collaboration among team members.

For those seeking enhanced capabilities, WhatsApp Business Premium offers advanced features, including the ability to create a professional WhatsApp webpage and expanded support for multi-agent and multi-device use, allowing connections mor than four devices.

While the WhatsApp Business app provides an excellent starting point for micro and small businesses, growing enterprises may require more advanced tools and automation to deliver high-quality customer support and meet increasing demands.

While the WhatsApp Business app is a good starting point for small businesses, it has limitations as your business grows. It cannot assign chats to specific agents, track missed or resolved chats, prioritize conversations, or support chatbots for automation. Additionally, multiple agents might handle the same customer, causing confusion. For a more professional and efficient customer support experience, the WhatsApp Business API offers advanced features like chat assignment, performance tracking, customer history management, and chatbot integration, ensuring seamless and scalable communication for your business.

Unlike the WhatsApp Business app, the WhatsApp Business API is a backend solution designed for businesses that require scalability and advanced functionality. It is not a standalone app but rather a tool that needs to be integrated with a platform like wap2b to unlock its full potential.

With wap2b, you can transform the WhatsApp Business API into a powerful customer communication hub. It allows you to:

  • Automate responses and assign conversations to the right agents.
  • Organize workflows for better efficiency and faster resolutions.
  • Monitor team performance and customer interactions with real-time analytics.
  • Seamlessly connect with other messaging platforms for a unified experience.

By using wap2b, businesses can easily manage multiple agents, enhance collaboration, and deliver exceptional customer service, making it the ideal choice for scaling your communication efforts.

Yes, each WhatsApp version requires a unique phone number. Businesses using the WhatsApp Business API must register their number with Meta.

No, a phone number registered with the WhatsApp Business API cannot be used with the WhatsApp Business App.

The API is primarily designed for medium to large enterprises. However, small businesses with high customer volume or automation needs can also benefit from the API.

The WhatsApp Business API is a powerful tool, but its setup and integration can be highly complex, often requiring a team with technical expertise to handle configurations, approvals, and system integrations. wap2b eliminates this complexity by simplifying the entire process.

wap2b not only hides the technical intricacies but also provides a seamless onboarding process to get your business started with the WhatsApp Business API platform. From registration and approval to integration and ongoing management, wap2b ensures your business can leverage the API's full potential with ease. Additionally, it offers tools like shared inboxes (ChatBox), AI agents, and message automation, empowering businesses to enhance customer interactions without any technical barriers.

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