Refund Policy

Last updated on 10th November 2024

Thank you for choosing our services. Please read this Refund Policy carefully before making a purchase. By purchasing our services, you acknowledge and agree to the following terms.

1. All sales are final

All sales are final upon completion of payment. Once a transaction is confirmed, no refunds, partial refunds, or exchanges will be issued under any circumstances. By proceeding with a purchase, you agree to this no-refund policy.

2. No refunds for partial use

If you have partially used our services or have accessed any part of the service, no refunds will be issued. Even if you decide to discontinue or stop using the service before the term expires, no refunds will be granted for the time elapsed or services rendered.

3. No refunds for immediate cancellations

If you cancel your subscription or service immediately after making a payment, you will not be entitled to a refund. This applies regardless of whether you have used or activated the service during the billing period.

4. No refunds for non-use

If you do not use the service after purchase, no refunds will be provided. It is your responsibility to evaluate the suitability of our services for your needs before making a purchase. We encourage you to fully review and test the service during the trial period, if available, to ensure it meets your expectations.

5. Special Cases

In exceptional circumstances where we are required to issue a refund due to a technical error or billing mistake on our part, such refunds will be processed at our sole discretion. Such instances are rare and will be handled on a case-by-case basis. Please contact our support team for assistance if you believe you are eligible for an exception.

6. No Shipping Policy

As our services are entirely digital and do not involve the sale or shipment of physical products, we do not have a shipping policy. No physical products will be shipped to you at any point.

7. Contact Us

If you have any concerns or questions regarding our Refund Policy or any billing-related issues, please contact our customer support team at support at octetlogictech.com. We are here to assist you with any issues you may face, although please note that all sales are final, and no refunds will be issued unless stated otherwise under special circumstances.

By purchasing our services, you acknowledge and agree to the terms outlined in this Refund Policy. Please ensure that you fully understand this policy before completing your purchase.