Powering Global Customer Engagement and Automation on WhatsApp and Instagram
Key Features
Trusted Worldwide
Our platform is trusted by businesses across North America, Europe, Asia, and the Middle East. With localized support and scalable API solutions, Wap2b empowers you to connect with customers in over 100 countries.
WhatsApp Business Messaging
Send order confirmations, shipping updates, appointment reminders, and promotional broadcasts directly via WhatsApp Business API. Automate responses, manage templates, and handle high-volume conversations from a single dashboard.
Instagram Comment Moderation
Automatically filter spam, hate speech, and toxic comments from your Instagram posts and reels. w2Shield monitors every comment and DM in real time, keeping your brand's public presence clean and professional — 24/7.
AI-Powered Agents
Deploy intelligent AI agents across both platforms. w2Shield moderates and replies on Instagram. Support Agent manages customer queries on WhatsApp — all trained on your business data.
Instagram DM Auto-Replies
Inbox AI reads every DM and comment, filters the noise, and responds to genuine customers with context-aware replies. Turn Instagram engagement into conversations — and conversations into customers.
Developer API
Integrate WhatsApp and Instagram messaging into your own systems using Wap2b's API. Manage high volumes of messages, automate workflows, and build custom integrations across both channels effortlessly.
Why WhatsApp and Instagram are the ideal platforms for businesses to connect with their customers
2 billion+
Instagram users
make Instagram the largest visual commerce platform — and most businesses leave comments and DMs unanswered
175 million+
people message a business
on WhatsApp every day, making it the most direct channel for customer support, sales, and engagement
90%
of Instagram DMs
from potential customers go unanswered by businesses — every missed message is a missed sale or a frustrated customer
Choose a Subscription plan that fits your needs
Starter Plan
Experience the full Starter plan free for 7 days — w2Shield AI, comment moderation, smart DM replies, and engagement tools included.
- w2Shield AI — up to 1,000 comments & DMs moderated
- AI-powered smart replies & engagement tools
- Post scheduling & Instagram insights
- Quick setup — no coding required
30 Days Validity - Protect your Instagram
- 1 Instagram Business Account
- ConvoGuard AI — comment moderation + DM replies
- Spam & promotional comment detection
- Abuse & toxic content filtering
- Automatic categorization (leads, support, positive, spam)
- AI-powered smart replies for DMs
- Post scheduling & Instagram insights
- Multi-language support
- Up to 10,000 interactions/month
- Email support
30 Days Validity - Engage on every channel
- Everything in Starter, plus:
- 1 WhatsApp Business API Number
- Support Agent for WhatsApp FAQs & business info
- Unified Team Inbox (Instagram + WhatsApp)
- Automated replies for common customer queries
- Contact groups & segmentation
- Up to 12,000 IG + 5,000 WA interactions/month
- Email support
- Human agent escalation
30 Days Validity - Turn chats into sales
- Everything in Pro, plus:
- Commerce Agent for WhatsApp
- AI-driven product discovery & catalog selling
- WhatsApp in-chat payments (India)
- Order confirmation & payment status updates
- Stock availability & price enforcement
- Automated lead qualification
- High-volume & viral traffic handling
- Up to 15,000 IG + 10,000 WA interactions/month
- Priority support
Compare Plans
| Feature | Starter$15.00/mo | Pro$39.00/mo | Scale$149.00/mo |
|---|---|---|---|
| Channels & Agents | |||
| Instagram Business Account | 1 | 1 | 1 |
| WhatsApp Business API Number | 1 | 1 | |
| w2Shield Agent (IG) | |||
| Support Agent (WA) | |||
| Commerce Agent (IG) | |||
| Instagram Features | |||
| Comment Moderation (spam, toxic, competitor links) | |||
| AI-Powered DM Replies | |||
| Automatic Lead Categorization (DMs & comments) | |||
| Post Scheduling & Insights | |||
| Multi-language Support | |||
| WhatsApp Features | |||
| Templates & Broadcasts | |||
| Team Inbox (Unified IG + WA) | |||
| Contact Groups & Segmentation | |||
| AI Support for FAQs & Business Info | |||
| Automated Replies for Common Queries | |||
| Human Agent Escalation | |||
| Commerce Features | |||
| AI Product Discovery & Catalog Selling | |||
| Order Confirmation & Payment Status | |||
| Stock Availability & Price Enforcement | |||
| Multi-Channel Commerce (IG + WA) | |||
| WhatsApp In-Chat Payments (India) | |||
| Automated Lead Qualification | |||
| High-Volume & Viral Traffic Handling | |||
| Limits | |||
| IG Interactions/month | 10,000 | 12,000 | 15,000 |
| WA Interactions/month | 5,000 | 10,000 | |
| Total Interactions/month | 10,000 | 17,000 | 25,000 |
| Support | |||
| Email Support | |||
| Priority Support | |||
Optional Add-Ons
Requires an active subscription. Add-ons are billed separately and linked to your current plan.
Extra Instagram Channel
Extra WhatsApp Number
