Powering Global Customer Engagement and Automation on WhatsApp and Instagram
Key Features
Trusted Worldwide
Our platform is trusted by businesses across North America, Europe, Asia, and the Middle East. With localized support and scalable API solutions, Wap2b empowers you to connect with customers in over 100 countries.
WhatsApp Business Messaging
Send order confirmations, shipping updates, appointment reminders, and promotional broadcasts directly via WhatsApp Business API. Automate responses, manage templates, and handle high-volume conversations from a single dashboard.
Instagram Comment Moderation
Automatically filter spam, hate speech, and toxic comments from your Instagram posts and reels. ConvoGuard monitors every comment and DM in real time, keeping your brand's public presence clean and professional — 24/7.
AI-Powered Agents
Deploy intelligent AI agents across both platforms. ConvoGuard and Inbox AI moderate and reply on Instagram. Support Agent and Commerce Agent handle customer queries and sales on WhatsApp — trained on your business data.
Instagram DM Auto-Replies
Inbox AI reads every DM and comment, filters the noise, and responds to genuine customers with context-aware replies. Turn Instagram engagement into conversations — and conversations into customers.
Developer API
Integrate WhatsApp and Instagram messaging into your own systems using Wap2b's API. Manage high volumes of messages, automate workflows, and build custom integrations across both channels effortlessly.
Why WhatsApp and Instagram are the ideal platforms for businesses to connect with their customers
2 billion+
Instagram users
make Instagram the largest visual commerce platform — and most businesses leave comments and DMs unanswered
175 million+
people message a business
on WhatsApp every day, making it the most direct channel for customer support, sales, and engagement
90%
of Instagram DMs
from potential customers go unanswered by businesses — every missed message is a missed sale or a frustrated customer
Choose a Subscription plan that fits your needs
30 Days Validity - AI powered moderation for Instagram comments & DMs
- 1 Instagram Business or Professional Account
- Instagram comments & DMs moderation
- Spam & promotional comment detection
- Abuse & toxic content filtering
- Automatic comment & DM categorization (leads, support, positive, spam)
- Basic AI configuration using your business data
- ConvoGuard (Moderation AI) for Instagram
- Support AI replies are not enabled by default
- Up to 10,000 Instagram comments & DMs moderated per month
- Fair Usage Policy applies
30 Days Validity - AI powered customer support on WhatsApp
- 1 WhatsApp Business API Number
- WhatsApp Team Inbox
- Support AI for FAQs & business information
- Automated replies for common customer queries
- AI configuration using your business data
- Engage with up to 1,00,000 WhatsApp contacts
- Contact groups & segmentation
- Up to 4,000 WhatsApp AI replies per month
- Add-on packs available
- WhatsApp messaging charges apply additionally (Meta pricing)
30 Days Validity - AI powered automation for Instagram & WhatsApp
- 1 Instagram Business Account + 1 WhatsApp Business API Number
- Unified inbox for Instagram & WhatsApp
- ConvoGuard moderation for Instagram
- Support AI for WhatsApp
- AI configuration per channel using your business data
- Optional Support AI on Instagram (add-on)
- Up to 12,000 Instagram comments & DMs moderated per month
- Up to 5,000 WhatsApp AI replies per month
- Add-on packs for extra Instagram accounts or WhatsApp numbers
- Fair Usage Policy applies (WhatsApp messaging charges apply additionally)
30 Days Validity - AI powered inbox management for Instagram & WhatsApp
- Instagram Inbox
- 24×7 AI-powered Comments & DM handling
- Spam & promotional message filtering
- Abuse & toxic content detection
- Automatic comments and message categorization (leads, support, spam, positive)
- AI replies for FAQs & common queries
- Up to 15,000 Instagram Comments & DMs moderated and replied
- Multi-language support
- Usage tracking with add-on scaling
30 Days Validity - AI powered selling on Instagram & WhatsApp
- AI-driven product discovery & replies
- Catalog based selling conversations
- Stock availability & price enforcement
- Automated lead qualification
- WhatsApp in-chat payments (INDIA only)
- Order confirmation & payment status updates
- Multilingual selling
- High-volume & viral traffic handling
Optional Add-Ons
Requires an active subscription. Add-ons are billed separately and linked to your current plan.
Extra Instagram Channel
Extra WhatsApp Number
5,000 AI-powered interactions to auto-reply and manage Instagram direct messages.
10,000 AI-powered interactions to auto-reply and manage Instagram direct messages.
25,000 AI-powered interactions to auto-reply and manage Instagram direct messages.
5,000 AI-powered interactions to assist customers with product discovery, orders, and payments over WhatsApp.
10,000 AI-powered interactions to assist customers with product discovery, orders, and payments over WhatsApp.
25,000 AI-powered interactions to automatically moderate and categorize Instagram comments.
50,000 AI-powered interactions to automatically moderate and categorize Instagram comments.
100,000 (1 lac) AI-powered interactions to automatically moderate and categorize Instagram comments.
