Powering Global Customer Engagement and Automation on WhatsApp and Instagram
Key Features
Trusted Worldwide
Our platform is trusted by businesses across North America, Europe, Asia, and the Middle East. With localized support and scalable API solutions, Wap2b empowers you to connect with customers in over 100 countries.
WhatsApp Business Messaging
Send order confirmations, shipping updates, appointment reminders, and promotional broadcasts directly via WhatsApp Business API. Automate responses, manage templates, and handle high-volume conversations from a single dashboard.
Instagram Comment Moderation
Automatically filter spam, hate speech, and toxic comments from your Instagram posts and reels. w2Shield monitors every comment and DM in real time, keeping your brand's public presence clean and professional — 24/7.
AI-Powered Agents
Deploy intelligent AI agents across both platforms. w2Shield moderates and replies on Instagram. Commerce Agent handles product inquiries and closes sales — all trained on your business data.
Instagram DM Auto-Replies
Inbox AI reads every DM and comment, filters the noise, and responds to genuine customers with context-aware replies. Turn Instagram engagement into conversations — and conversations into customers.
Developer API
Integrate WhatsApp and Instagram messaging into your own systems using Wap2b's API. Manage high volumes of messages, automate workflows, and build custom integrations across both channels effortlessly.
Why WhatsApp and Instagram are the ideal platforms for businesses to connect with their customers
2 billion+
Instagram users
make Instagram the largest visual commerce platform — and most businesses leave comments and DMs unanswered
175 million+
people message a business
on WhatsApp every day, making it the most direct channel for customer support, sales, and engagement
90%
of Instagram DMs
from potential customers go unanswered by businesses — every missed message is a missed sale or a frustrated customer
Choose a Subscription plan that fits your needs
Try Any Plan Free
Pick any plan and experience the full feature set free for 7 days — AI agents, commerce, WhatsApp, Instagram, and more.
- Full access to every feature in your chosen plan
- AI agents — w2Shield, Commerce & more
- Instagram & WhatsApp channels (plan dependent)
- No credit card required — quick setup, no coding needed
30 Days Validity - Protect your Instagram
- 1 Instagram Business Account
- w2Shield AI — comment moderation + DM replies
- Spam & promotional comment detection
- Abuse & toxic content filtering
- Automatic categorization (leads, support, positive, spam)
- AI-powered smart replies for DMs
- Post scheduling & Instagram insights
- Multi-language support
- Up to 10,000 interactions/month
- Email support
30 Days Validity - Engage on every channel
- Everything in Starter, plus:
- 1 WhatsApp Business API Number
- Unified Team Inbox (Instagram + WhatsApp)
- WhatsApp templates, broadcasts & contact segmentation
- AI support for FAQs & business info
- Automated replies for common queries
- Human agent escalation
- Commerce Agent on 1 channel (WA or IG — you pick)
- AI product discovery & catalog selling
- Order confirmation & status
- Automated lead qualification
- Up to 12,000 IG + 5,000 WA interactions/month
- Email support
30 Days Validity - Turn chats into sales
- Everything in Pro, plus:
- Omni Commerce Agent (both IG + WA)
- Multi-channel commerce across Instagram & WhatsApp
- WhatsApp in-chat payments (India)
- High-volume & viral traffic handling
- Up to 15,000 IG + 10,000 WA interactions/month
- Priority support
Compare Plans
| Feature | Starter$15.00/mo | Pro$39.00/mo | Scale$149.00/mo |
|---|---|---|---|
| Channels & Agents | |||
| Instagram Business Account | 1 | 1 | 1 |
| WhatsApp Business API Number | 1 | 1 | |
| w2Shield Agent (IG) | |||
| Commerce Agent (1 channel — WA or IG) | |||
| Omni Commerce Agent (IG + WA) | |||
| Instagram Features | |||
| Comment Moderation (spam, toxic, competitor links) | |||
| AI-Powered DM Replies | |||
| Automatic Lead Categorization (DMs & comments) | |||
| Post Scheduling & Insights | |||
| Multi-language Support | |||
| WhatsApp Features | |||
| Templates & Broadcasts | |||
| Team Inbox (Unified IG + WA) | |||
| Contact Groups & Segmentation | |||
| AI Support for FAQs & Business Info | |||
| Automated Replies for Common Queries | |||
| Human Agent Escalation | |||
| Commerce Features | |||
| AI Product Discovery & Catalog Selling | 1 channel | Both channels | |
| Order Confirmation & Payment Status | 1 channel | Both channels | |
| Stock Availability & Price Enforcement | 1 channel | Both channels | |
| Multi-Channel Commerce (IG + WA) | |||
| WhatsApp In-Chat Payments (India) | |||
| Automated Lead Qualification | 1 channel | Both channels | |
| High-Volume & Viral Traffic Handling | |||
| Limits | |||
| IG Interactions/month | 10,000 | 12,000 | 15,000 |
| WA Interactions/month | 5,000 | 10,000 | |
| Total Interactions/month | 10,000 | 17,000 | 25,000 |
| Support | |||
| Email Support | |||
| Priority Support | |||
Optional Add-Ons
Requires an active subscription. Add-ons are billed separately and linked to your current plan.
Extra Instagram Channel
Extra WhatsApp Number
